Design and UX
How to meet the government’s web and accessibility standards when planning, writing, designing and delivering digital products and services across a range of devices.
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New Zealand Government Design System (alpha phase)
A design system is a catalogue of reusable components, patterns and base elements you might need to build your website or app.
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Accessibility
Web accessibility is about inclusion — making sure everyone, including disabled people and those using assistive technologies, can access online information and services.
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Usability
Usability is about designing effective, efficient and satisfying user experiences. All public service and non-public service agencies must meet the NZ Government Web Usability Standard.
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Service design
A service design approach looks at the whole task, rather than the separate parts that might be spread throughout a government agency or across different agencies.
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Content design guidance
Use this guidance to help you design useful, readable, and inclusive content for your users.
- About this content design guidance
- A-Z of content design guidance
- Content design process
- Content structure
- Writing style
- Grammar and punctuation
- Words to avoid and specialist words
- Numbers
- Links
- Inclusive language
- Formatting
- Google Analytics for content design
- Writing for search engines
- Content design tools and resources
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Browser and device support
Support the browsers and devices your visitors use so they can access core content and functionality.
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Research
Understanding your users and their needs is the first step towards designing useful, usable information and services.
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